The Housing Consortium of Barcelona, made up of the Generalitat and City Council, provides support and advice for citizens on all services relating to housing in the city.
José Miguel Coll, director of the Sant Martí Housing Office, explains: “The network of offices works as a one-stop-shop for all manner of enquiries and administrative procedures relating to housing”. The main services offered involve processing grants for interior and exterior renovation work, providing information and registering applications for protected housing, and managing rent subsidies and housing pools. On top of that, as José Miguel Coll asserts: “All the offices work to guarantee the dignified use of housing and because of that there is a rent mediation service and an advice service on mortgage debt”.
The housing offices are also the place to get information on City Council’s programme for giving over the use of empty flats , aimed at owners and at boosting the social housing pool. The initiative consists of securing the use of homes on the private market and giving them over to social rent, offering the owners of the flats optimum guarantees on receiving rent income, as well as offering funding for renovation work on empty flats.